Your plan is managed from the billing area of your dashboard, which opens a secure portal provided by our payment processor.
- Sign in and go to Billing in your dashboard.
- From there you can change plan, update your card, view invoices, or cancel.
- Cancelling stops future payments. You keep access until the end of the period you have already paid for.
We never see or store your card details. They are held by our payment processor.
This is general guidance, not a guaranteed fix. The same symptom can have different causes on different machines. If you are unsure about a step, or it does not help, raise a ticket and tell us what you tried.