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Security

Passwords and two-factor authentication

The two changes that make the biggest difference to your security.

Most accounts are compromised because a password was reused somewhere that later suffered a breach. Two changes fix the bulk of that risk.

  1. Use a different password for every account. A password manager makes this practical — remembering one strong password instead of dozens.
  2. Turn on two-factor authentication everywhere it is offered, starting with your email account.
  3. Secure your email first. Whoever controls your email can reset the password on nearly everything else.
  4. Prefer an authenticator app over SMS codes where you have the choice.

If you think an account has already been compromised, change that password from a different device and get in touch.

This is general guidance, not a guaranteed fix. The same symptom can have different causes on different machines. If you are unsure about a step, or it does not help, raise a ticket and tell us what you tried.