Updates that fail repeatedly are usually blocked by one of a few things: not enough disk space, a corrupted download, or another update waiting to finish.
- Make sure there is several gigabytes of free space on the main drive.
- Restart the computer and let it finish any update it starts on the way back up.
- Open Settings, then Windows Update, and run the built-in troubleshooter if one is offered.
- Note down the error code shown next to the failed update — it narrows the cause considerably.
Send us that error code when you raise a ticket. It is the single most useful detail for this particular problem.
This is general guidance, not a guaranteed fix. The same symptom can have different causes on different machines. If you are unsure about a step, or it does not help, raise a ticket and tell us what you tried.